The Invisible Administrator
When I was first learning system administration, a senior admin told me “Good administrators are invisible”. I did not really understand that at first, but now it’s one of my prime tenets. For the record, being invisible is very hard. The projector operator is invisible, until the movie cuts out. Likewise the train conductor, the [...]
Customer perception for systems admins
When I was first learning system administration, a senior admin told me “Good administrators are invisible”. I did not really understand that at first, but now it’s one of my prime tenets. For the most part, we become visible when things break. If you have to be visible, manage your visibility.
January 7, 2009
• Tags: administration, advice, management, perception • Posted in: Systems Administration, Technology • No Comments