GMail Inbox Zero. Dear Merlin- Thanks!

I have toyed with this concept before, and thanks in equal parts to Merlin Manns Inbox Zero, GMail, and my own epic laziness and lack of desire to wade through, well, crap, I have finally succeeded.  I bragged on Facebook and got a few people expressing an astonished brand of envy, so I thought I’d […]

The extended outage

Ah, the extended outage. The dreaded dear-god-when-will-something-go-my-way-damnit outage. Every seasoned admin has had one, whether by accident or (faulty) design. This is the outage that impacts your customers for a long time, bringing pressure on you to “Just fix it”. As if it were, you know, like slapping a spare tire on the car or […]

The Invisible Administrator

When I was first learning system administration, a senior admin told me “Good administrators are invisible”. I did not really understand that at first, but now it’s one of my prime tenets. For the record, being invisible is very hard. The projector operator is invisible, until the movie cuts out. Likewise the train conductor, the […]

July 29, 2009 • Tags: , , • Posted in: Blogging • No Comments

Customer perception for systems admins

When I was first learning system administration, a senior admin told me “Good administrators are invisible”. I did not really understand that at first, but now it’s one of my prime tenets. For the most part, we become visible when things break.  If you have to be visible, manage your visibility.

DD-WRT

I have an XBox and a Wii downstairs, and hopefully soon a blu-ray player, all of which require net connectivity. Upstairs is the office, with a desktop, an older laptop (it’s the media box upstairs now), and the possibility of other wired connections for temporary gear I may be working on. Since we rent, I […]

December 31, 2008 • Tags: , , , , , • Posted in: How-To, Linux, Technology • 1 Comment